Privacy Policy

Who we are.

The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

General.

Data collection and scope of use

We collect and use personal data only if and insofar as this is necessary to provide or use the respective service or function. The term "personal data" refers to all individual information about a specific or identifiable natural person, such as contact details or the content of entries into (contact) forms.

Your data is collected, on the one hand, because you provide it to us. This may include data you enter into a contact form, for example. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system, or time the page was accessed).

Purposes and legal bases for data processing

Some personal data is collected in order to ensure that the website functions without errors. Other data may be used to analyse your user behaviour.

We only collect and process personal data if:

• you have given your explicit consent,
• the processing is necessary for the performance of a contract with you,
• the processing is necessary to comply with a legal obligation, or
• the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in your data not being processed.

Insofar as we collect, process or use personal data, we comply with the applicable legal provisions, in particular the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). We only process your personal data for the purposes stated in this privacy policy. In particular, the data you provide us will not be used for advertising purposes.

Disclosure of personal data

We pass on personal data collected via our website to government institutions, authorities and courts insofar as we are obliged to do so or insofar as this is necessary for legal defence or the assertion of rights. Unless expressly stated in this privacy notice, we do not transfer personal data to countries outside the European Union (EU) or the European Economic Area (EEA). Insofar as we transfer personal data (or data that can be related to individuals, such as IP addresses) to third countries in accordance with this privacy notice, we hereby inform you that the level of data protection there may differ from that of the EU. By using our website, you consent to the transfer to such a country.

Your personal data will not be transmitted to third parties for purposes other than those mentioned. For the operation of the website we may use technical service providers within the framework of data processing on our behalf. Where personal data is transferred to these service providers, this takes place within the framework of commissioned processing of personal data in accordance with Art. 28 GDPR.

Storage duration and deletion of personal data

We adhere to the principles of data avoidance and data minimisation. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or for as long as the various retention periods provided for by the legislator. Once the respective purpose no longer applies or these periods expire, the corresponding data is routinely blocked or deleted in accordance with statutory provisions.

Details on data collection and processing when visiting the website.

(1) Categories of personal data

Categories of personal data of website visitors that may be processed by the controller in connection with visits to the website http://www.video.taxi:

• IP address
• Technical data (e.g. internet browser, operating system, time the page was accessed)
• Contact information and information entered into contact forms

Website visitors are natural persons who access the content of the website via any device and any supported internet browser and, where applicable, use the functions offered on the pages.

(2) Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this website uses SSL or TLS encryption. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

(3) Cookies

Our websites use cookies in some cases. These serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit. You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of parts of our website may be limited.

Cookies required to carry out the electronic communication process or to provide certain functions you have requested are stored on the basis of Art. 6 (1) lit. f GDPR. As the website operator, TV1 GmbH has a legitimate interest in storing cookies in order to provide its services in a technically error-free and optimised manner.

You can object to the use of cookies on this website at any time or individually adjust the settings for the use of cookies by our website: Cookie Consent Manager

(4) Server log files

As the website operator, we automatically collect and store information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources. Server log files are stored on the basis of Art. 6 (1) lit. f GDPR. As the website operator, TV1 GmbH has a legitimate interest in using the information from server log files to provide its services in a technically error-free manner.

(5) Contact form

If you send us enquiries via the contact form, your details from the form, including the contact details you provide there, will be stored by us in order to process the enquiry and in case of follow-up questions. The data entered into the form is therefore processed exclusively on the basis of your consent in accordance with Art. 6 (1) lit. a GDPR.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions (e.g. retention periods) remain unaffected.

(6) Newsletter

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. This data is used exclusively to send the requested information. The data entered into the newsletter registration form is processed exclusively on the basis of your consent in accordance with Art. 6 (1) lit. a GDPR.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data stored with us for other purposes (e.g. email addresses for the members area) remains unaffected.

(7) Facebook Pixel

We use a so-called Facebook Pixel on this website, which is activated if you accept it when visiting this website (tracking and performance cookies). This helps us to serve targeted advertising to our audience on Facebook. Facebook (Meta) may also carry out extended data matching as part of this.

(8) Google Analytics

This website uses functions of the web analytics service Google Analytics. Google Analytics also uses cookies.

(9) Google reCAPTCHA

We use Google reCAPTCHA ("reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

reCAPTCHA is used to check whether data entry on our websites (e.g. in a contact form) is carried out by a human or by an automated program. To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor spends on the site, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

Data processing takes place on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM.

For more information about Google reCAPTCHA and Google's privacy policy, please visit the following links: https://www.google.com/intl/en/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html

(10) Google Tag Manager

We use the Google Tag Manager service from Google. "Google" is a group of companies and consists of Google Ireland Ltd. (the provider of the service), Gordon House, Barrow Street, Dublin 4, Ireland, as well as Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and other affiliated companies of Google LLC.

We have concluded a data processing agreement with Google. Google Tag Manager is an auxiliary service and itself only processes personal data for technically necessary purposes. Google Tag Manager handles the loading of other components, which in turn may collect data. Google Tag Manager does not access this data.

Further information about Google Tag Manager can be found in Google's privacy policy.

Please note that US authorities, such as intelligence agencies, may be able to gain access to personal data under US laws such as the Cloud Act. Such data is necessarily exchanged with Google when this service is integrated due to the Internet Protocol (TCP).

(11) Microsoft Clarity

Microsoft Clarity is an analytics tool that provides website usage statistics, session recordings and heatmaps.

(12) UTM Parameters

For certain marketing activities we use UTM parameters. UTM parameters allow us to add trackable extensions to your URLs. This enables us to evaluate the success of our marketing activities. The parameters are:

• medium: This parameter describes the medium in which the link is embedded. Examples: email, social media or website.
• source: With this UTM parameter, we define the source of the link. This can be newsletters, websites, apps or social media channels.
• campaign: This type of UTM parameter identifies the actual campaigns.
• term: Within a campaign, we insert various keywords to be tracked in order to uniquely identify them and evaluate them separately.

(13) Matomo

We use Matomo (formerly Piwik) for web analytics, a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769 ("Matomo"), using cookie technology. The protection of your data is important to us, which is why we have configured Matomo so that your IP address is recorded only in truncated form. We therefore process your personal usage data anonymously. It is not possible for us to draw conclusions about you personally. For more information on Matomo's terms of use and data protection regulations, please visit: https://matomo.org/privacy/

(14) Pipedrive Web Visitors

We use the Web Visitors function of the CRM system of Pipedrive OÜ (Mustamäe tee 3a, 10615 Tallinn, Estonia; "Pipedrive") to further optimise our website and our services. The Web Visitors function is committed to full compliance with the GDPR. The Web Visitors tracker collects data via Pipedrive's Amazon Web Services infrastructure. The data is encrypted both in transit and at rest. Pipedrive records the behavioural data of all website visitors, including the pages visited, the source of the visitor and the time spent on the website. The visitor's IP address is recorded in order to determine the company and geographical location. We only have access to visitor data from companies, and all users with a private IP address are automatically filtered out. It is not possible to assign IP addresses to individual persons. We have concluded a data processing agreement with Pipedrive. Further information on data processing at Pipedrive can be found in Pipedrive's privacy policy: https://www.pipedrive.com/en/privacy

(15) Leadinfo

We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This service recognises visits from companies to our website based on IP addresses and displays publicly available information to us, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behaviour on our website and processes domains from form submissions (e.g. "leadinfo.com") in order to correlate IP addresses with companies and to improve services. Further information can be found at www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. In the event of an opt-out, your data will no longer be collected by Leadinfo.

(16) Microsoft Bing Ads

On our pages we use the conversion tracking of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Microsoft Bing Ads stores a cookie on your computer if you reached our website via a Microsoft Bing ad. In this way, Microsoft Bing and we can recognise that someone has clicked on an ad, been redirected to our website, and reached a previously determined target page (conversion page). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the identity of the user is disclosed.

If you do not want information about your behaviour to be used by Microsoft as described above, you can refuse the setting of a cookie required for this purpose — for example by changing your browser settings to generally disable the automatic setting of cookies. You can also prevent the collection of the data generated by the cookie and related to your use of the website, as well as the processing of this data by Microsoft, by declaring your objection at the following link: https://account.microsoft.com/privacy/ad-settings/signedout?lang=en-US. For more information on data protection and the cookies used by Microsoft and Bing Ads, please visit the Microsoft website at https://privacy.microsoft.com/en-us/privacystatement.

Details on data collection and processing when using the service.

(1) Categories of personal data

Categories of personal data of service users that may be processed by the controller in connection with the use of VIDEO.TAXI:

• IP address
• Email address
• Name
• Information about purchases and payment transactions (e.g. transaction number, product name, purchase date)
• Information about access transactions relating to content offered (e.g. access code, date an access code was used)

Service users are natural persons who access the VIDEO.TAXI service via any website or application and retrieve content offered free of charge or for a fee by TV1 or by VIDEO.TAXI customers.

Categories of personal data of Video.Taxi customers as publishers of content that may be processed by the controller per contact person or (sub-)account:

• Email address(es)
• Name
• Address
• Phone number
• User account and authentication information
• Bank details (e.g. IBAN, BIC)
• Time zone
• Linked social media accounts
• Linked sub-accounts
• Tax identification details
• Website
• Information about purchases and payment transactions (e.g. transaction number, product name, purchase date)
• Information about activities in the respective personal account (e.g. creation of live streams, upload of on-demand content)

VIDEO.TAXI customers are natural or legal persons who provide content for retrieval by service users via the VIDEO.TAXI internet service provided by TV1 GmbH.

(2) Disclosure of personal data

In connection with specific access to content published by VIDEO.TAXI customers via our service, we transmit the personal data of the service user collected by us to the respective customer.

In connection with purchases or payment transactions, we transmit the identification details (email address and name) of the service user to our payment service provider. Further data for processing such a transaction is collected directly by the payment service provider, and not via the Video.Taxi service or otherwise by TV1 GmbH. During the purchase process, the service user can see from which point payment-transaction-relevant data is collected directly by the payment service provider.

(3) Sub-processors

The following service providers are engaged as sub-processors for the processing of personal data on our behalf:

• Amazon Web Services (AWS): Web hosting
• Braintree Payments: Payment processing (for access to paid offerings)
• KIM Keep In Mind GmbH: Software development, support
• Zendesk Inc.: Support tool
• CAMPAIGN MONITOR PTY LTD: Newsletter
• Pipedrive OÜ: CRM and newsletter
• AppSignal B.V.: Error tracking

(4) Storage duration and deletion of personal data

Billing-relevant personal data of service users (e.g. information about purchases or payment transactions as well as information about access transactions) that is processed in the course of using Video.Taxi to access paid content must be retained for six years due to statutory requirements and will be deleted after this period has expired.

(5) Further technical information

The VIDEO.TAXI player may be embedded in various websites. TV1 GmbH is generally not the provider or operator of these websites. Functions for booking and technical setup of the service are made available to VIDEO.TAXI customers, as publishers of content, via the website http://www.video.taxi. All data-protection-relevant parameters are preset in a privacy-friendly manner.

Your rights as a data subject.

Using the contact details of our Data Protection Officer provided at the end of this page, you may exercise the following rights at any time:

• Information about your data stored with us and its processing
• Correction of inaccurate personal data
• Deletion of your data stored with us
• Restriction of data processing, insofar as we are not yet permitted to delete your data due to legal obligations
• Objection to the processing of your data by us

If you have given us consent to process your personal data, you can revoke this consent at any time with effect for the future. An informal message by email to us is sufficient. The lawfulness of data processing carried out up to the point of revocation remains unaffected.

You have the right to have data that we process automatically on the basis of your consent or in the performance of a contract provided to you or to a third party in a common, machine-readable format. Should you request the direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.

You can lodge a complaint with the competent supervisory authority at any time. The supervisory authority responsible for you depends on the federal state of your residence, your workplace or the alleged infringement. A list of supervisory authorities (for the non-public sector) with addresses can be found at: bfdi.bund.de

Changes to this privacy policy.

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or in order to implement changes to our services in the privacy policy, for example when introducing new services. The new privacy policy will then apply on your next visit.

Contact.

If you have questions about data protection in connection with the use of the websites, offers and services of TV1 GmbH, would like to know which personal data we have stored about you, or wish to exercise other data subject rights, please contact our Data Protection Officer: